COVID-19 Information & Resources
To housing professionals, customers, and partners:
As the heightened concern continues for COVID-19, I would like to assure you that Mississippi Home Corporation is taking necessary steps to ensure that our housing professionals, customers, and partners needs are met during this time. Though many of our employees are working remotely and in shifts, the important work of MHC is getting done. Our staff stands ready and able to assist through phone and email engagement and we will continue to accept deliveries and payments during the scheduled hours.
MHC will continue to navigate the evolving impact COVID-19 will have on our communities. We are working at both the state and national levels on advocacy issues relating to housing on the mortgage and rental sides with the knowledge that the shutdown of the Casino and Gaming industry, as well as the Hospitality industry, will hit our renters particularly hard.
With this being said, we will be reopening our Hardest Hit Fund (HHF) to provide short-term mortgage assistance to those who have been severely affected by the pandemic. This will allow MHC to allocate funds to administer monthly payment assistance. We will post on our website once the application portal is open.
Though we are in uncertain times, what remains constant is our commitment to enhance Mississippi’s long-term economic viability by financing safe, decent, affordable housing and helping working families build wealth. Our team takes this mission very seriously and we will maintain dependable access to the services provided through our organization as this situation develops.
Mississippi Home Corporation
COVID-19 COMPLIANCE NOTICE
TO: Developers, Owners and Management Agents representing Owner’s interest in Housing Tax Credit Developments
FROM: Robert D. Collier, Senior Vice President of Program Compliance
DATE: March 18, 2020
SUBJECT: Housing Tax Credit Compliance Monitoring Requirement Update: COVID-19
The Mississippi Home Corporation is committed to ensuring the health and well-being of all those it serves, including residents, staff and business partners. This is especially the case given the outbreak of COVID-19 (Coronavirus) and we are monitoring the situation very closely. While we can’t be certain of the impact of the current coronavirus outbreak, we know how this type of challenge can and has impacted the communities we serve. We are making every effort to stay informed and distribute information as quickly as possible for your reference. Our goal is to maintain everyone’s safety.
As of this date, The Mississippi Home Corporation is suspending all physical inspections and onsite tenant file audits through April 15, 2020. All prior requested desk tenant file audits are still due. There will also be no interruption in reviewing the Annual Owner Certification Reports that are due April 30, 2020.
Additionally, it is our intention to allow for flexibility in the timeline for completing the entire review process. Since most of our staff are working remotely, please remit all correspondence and files electronically via email to email@example.com. Staff is still available via phone and email.
The Center for Disease Control has posted some very resourceful information located at https://www.cdc.gov/coronavirus/2019-ncov/index.html. HUD has also published a guide located at https://www.hud.gov/coronavirus. This information is for Public Housing, Housing Choice Voucher, and Project-Based Voucher Program and Native American Programs and the Office of Multifamily Housing as well as the. Even if your program is not specifically related to the programs listed, the general information is valuable to any affordable housing project.
IMPORTANT NOTES ABOUT OPERATION
- Drop off hours for deliveries and payments will be from 9:00 a.m.- 12:00 p.m.
- MHC employees are working with through both phone and email engagement. If you are unable to reach the person you are trying to contact, please email firstname.lastname@example.org and we will have someone reach out to you ASAP.
Recommended Instructions by the Centers for Disease Control and Prevention (CDC):
- Washing hands with soap and water for a minimum of 20 seconds
- Avoiding touching eyes, nose or mouth
- Avoid physical contact like shaking hands or hugs
- Avoid close contact with people who are sick
- Stay away from work, school, or other people if you become sick with respiratory symptoms like fever, cough, and shortness of breath.
- Take extra precautions and make extra efforts to clean all common areas – including handrails, doorknobs, food preparation areas, and restrooms.
- Cancel community meetings.
- Continue sending prevention tips, cleaning activities, and how to communicate with the property management office.
- Prepare plans for how to handle active cases at your properties.
- Sick residents should stay home.
- Conduct deep cleaning in affected areas.
- Consult with public health officials in your area.
U.S. Bank Home Mortgage Resource Page. The customer service line is 1-800-365-7772, and the phone number directly related to disaster assistance is 1-888-287-7817
The Institute of Real Estate Management Pandemic Guide for Real Estate Managers : https://www.irem.org/File%20Library/GlobalNavigation/Learning/IREMPandemicGuideMarch.pdf
The National Multifamily Housing Council COVID-19 Preparedness for Apartment Firms
FHFA provides eviction suspension relief for renters in multifamily properties FHFA Release Renter Relief